Management reserve the right to refuse entry and service. 

Line-ups subject to change and advanced ticket prices only valid 24 hours in advance of events. Please note we do not issue paper tickets unless you have purchased this option via See Tickets. We will have your tickets available on the door under the name used to make the booking.

Your ticket only guarantees your entry to the venue before 9:30pm and 8:30pm for Friday Night Comedy. If you think you will be arriving late you must notify us as otherwise we my re-sell your tickets. We do not offer refunds on any purchases and if you wish to re-sell your tickets please notify the venue of the names to allocate to the tickets purchased at least 24 hours in advance of the event.

All bookings are subject to booking fees on top of the advertised ticket prices.

Lost Property

Customers are responsible for their personal belongings while visiting the venue. We do not accept responsibility for personal property that is lost, left behind or abandoned at the venue.

Where an item is handed in to a member of staff, we will take reasonable care of it while it remains in our possession. However, due to the volume and nature of items regularly left behind, it is not reasonably practicable for us to store lost property indefinitely or to operate individual storage arrangements for each item.

Lost property will normally be retained for 7 days from the date it is found or handed in. After this period, unclaimed items may be disposed of, donated, recycled or otherwise dealt with at the venue’s discretion.

It is the responsibility of the owner to contact the venue and arrange collection within the 7-day retention period. We are unable to provide individual reminders or notifications that an item is approaching the end of its retention period.

Lost property can only be collected during the venue’s normal advertised opening hours. We do not provide out-of-hours collection.

Where an item is claimed, the owner may be asked to provide reasonable evidence that the item belongs to them before it is released.

We will take reasonable care of lost property while it is in our possession, but we cannot accept responsibility for loss, damage, deterioration or any consequential loss arising from property being left at the venue or subsequently dealt with in accordance with this policy.